Group Email - References (Emma)
Group Email - References
Sitemap for UT Group Email articles
Getting Started:
- Getting Started with Group Email
- Groups/Lists vs. Segments in Group Email (from Regroup to Emma)
- Group Email Training
- Opting Out from Group Email
- Group Email Overview (Emma)
Service Management:
- Creating a Message in Group Email
- Custom Group Requests for Group Email
- Manager Specific Options in Group Email
- Group Email - References (Emma)
- Approving a Message
Emma 101 tutorial
General site: https://myemma.com/emma-101
Viewing 1-3 in order is preferable for sending basics and understanding the sending process through from beginning to end (though parts of video 1 deal with technical aspects that are of little concern to Authors and Managers). Video 4 is about metrics and which may be valuable for improving the success of your future emails.
All 4 Emma 101 videos are on the same page:
Emma 101 Watch | Emma Email Marketing
Video 1: Let’s talk about lists (contacts/audience)
Video 2: Let’s make some emails (templates, completion, testing)
Video 3: Don’t fear the send screen (review & send, send form, split test)
Video 4: What metrics matter?
Emma online documentation
Opt-ins and opt-outs
Opt-in an unsubscribed contact
Logging in and Navigation
Building Your Message
Using HTML code in your mailing
Important code-your-own HTML reminders
Top 10 tips for using the HTML block
Mobile tips and delivery issues when using your own HTML
Preparing To Send
Making design changes and sending a test
Review and test before you send
Send process for Authors in Emma HQ accounts
Change your default sender name and address
Viewing Your Mailing’s Response and Metrics
Understanding your mailing response numbers
Saving maIling results as segments
Information for Managers
Manage current Users (includes deleting Authors)
View a contact’s status (Please don’t attempt to change a contact’s status; contact stewards instead)
Change your default sender name and address
International guidelines for data privacy and commercial emails
CAN-SPAM Act: A Compliance Guide for Business
GDPR: The EU General Data Protection Regulation
Getting help with Group Email
University Group Email is currently designed to send only to individuals having current affiliations with the University. (Guest EIDs generally do not have a corresponding IID.)
Questions about approving a message:
Please contact the Managers of the Subaccount to which the message has been submitted. Link to listing is here.
Questions about any aspect of the service can be addressed to the GEM stewards:
General questions: group-email@utlists.utexas.edu
Expedited questions: groupemail-internal@utlists.utexas.edu
Or use the forms in ServiceNow