The university has a complex system to defend against spam and phishing attacks. However, unwanted emails occasionally do get through. If you are the victim of a spam or phishing attack, ITS recommends reporting the attack using one of the following options:

• If you believe that your personal safety is threatened, call the UT Police Department at (512) 471-4441.

• Reporting spam or phishing e-mail: If you are using the Outlook desktop or web application, please use the "Report" or "Report Message" button. If you are using another email application, please forward the message as an attachment to postmaster-abuse@utexas.edu.

• If you can identify the sender's Internet Service Provider (ISP), report violations to the ISP. Be sure to include complete headers of the message in question.

• If the message violates the university's Acceptable Use Policy (AUP), contact the Information Security Office (ISO) at abuse@utexas.edu. Be sure to include complete headers of the message in question.

• If you need assistance with this process, you can contact the UT Service Desk.

For more information on spam and phishing, refer to the following information:

• Managing Unwanted Email - What we do to prevent spam, what you can do to protect yourself, and best practices.

• Don't Get Hooked - Protect yourself against phishing scams.

• Reporting a Violation of the Acceptable Use Policy (AUP)